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I recently learned today that all Movie Stop locations are closing parent company is Go Hastings. I had about $61.00 in credits of which $30.00 or $35.00 was for dvd's on reserve. I was denied any refunds was told I had to use credits for movies or merchandise. I ended...
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3.1
#851595
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I had ordered an items and never received it. I don't know what really happened with the order, that's their job. They don't know how to treat a customer and lack any sense of customer service. They were not helpful, instead, they were highly incompetent and...
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#757417
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I ordered 41 items for christmas gifts dec 13 2015 and still never recieved my items as of today nor have i recieved any kind of shipping reciept .so i called them today and was on hold for 30 minutes ,finally someone answered only to tell me they tried to call me days...
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5.0
#754422
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Go Hastings sold me a baseball card set on eBay as factory new. Since the are a collectible they lose value when opened so I did not open the item for a couple months. When I opened it I was shocked to find the cards were not factory ne and had obviously been...
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#715928
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none of the orders arrived complete, all 3 orders were missing something that had been ordered. of the orders they at least sent the all of the items with, they sent the wrong items. dealing with their customer service isn't horrible, its just time consuming. plus you...
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1.8
#681224
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Placed an order in the first week of April 2015. 1 Packaged arrived with half the order, but nothing in the box matched anything I ordered. I called and was told that they made an error on labeling and that they would not honor my actual purchases. Now I have to...
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I didn't like
  • Will not honor the order
#623014
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This is the worst store you can encounter in the internet world. They are not only irresponsible but also robbing your money. I placed order on Feb. 17, 2015. There were no notice about shipment thereafter. On Feb. 27, I wrote a mail and the reply was the following:...
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1.0
#601529
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Gohastings - Wrong Item - High Shipping Costs
Gohastings - Wrong Item - High Shipping Costs
Gohastings - Wrong Item - High Shipping Costs
I ordered a hooded toy story woody towel off amazon. They sent football cards and profited on the high shipping. Complete scam. Of course they are willing to return the low price of the item $1.49 but not the shipping of $5.49. I also would be forced to pay out of...
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Anonymous
Heydrich

Yeah, but was there a rookie in the pack?

1.0
#586944
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My husband ordered from gohastings on Dec. 3, on the pretense that their confirmation that anything ordered before the 13th is gaurenteed by christmas was true. Due to the busy rate of things near the holiday season, he waited until today to call them, hoping it was...
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#213079
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